We appreciate your interest in our products. In order to make you feel safe and secure when using our shop, we take the protection and its confidential treatment of your personal data very serious.
Markus Ast Am Sägewerk 1 85406 Zolling Phone: 08167/3150954 Email: ed.rekitporv@sukram
During a purely informative usage of our website, your browser automatically transmits information to our CDN (Content Delivery Network). This is a technical necessity to serve the content you are requesting. The transmitted data includes i.a. the IP address of your device, date and time of the request, URL of the visited page and content of the request. Our website is served through the CDN Netlify (see Data Processors).
If you'd like to contact us using our contact form or by directly sending us an email, it is required that you provide us your email address, so that we are able to respond to your inquiry. Further provided contact details and the content of your message will be stored for answering/handling your inquiry and for possible follow-up questions.
The form input of our contact form will be sent to Netlify (see Data Processors). Both directly email send emails and the contact form submissions received by Netlify will be send to our email mailbox, which is hosted by Google (see Data Processors).
The legal basis for processing in order to safeguard our legitimate interests is Article 6 (1) lit. f GDPR and for the usage of our contact form Article 6 (1) lit. a GDPR (obtaining consent). If the goal of the inquiry is to establish a contract the legal basis for processing is additionally Art. 6 para. 1 lit. b. GDPR (fulfillment of a contract).
Both when adding an article to our cart as well as completing the checkout form with your personal data, non of the data is send to our server. This data is solely stored within the so called local storage of your browser. That is, there are no Cookies used and no data is saved on our servers, at least as long the checkout is not completed (using the "pay now" button on the last confirmation step of the checkout).
When completing the checkout (using the "pay now" button on the last confirmation step) and thus sending your order to our server the following data, which is automatically send by your browser to our server (which is hosted on DigitalOcean, see Data Processors), are saved in so called log files (until they are automatically erased on a regular basis).
This data is processed, without being assigned to your person, for administrative purposes, such as optimizing the operation, stability and security of our website, as well as tracing possible errors that might occur. This is done within our legitimate interests as of Article 6 para. 1 lit. f GDPR.
In addition to this log data, we save the personal data of your order that is necessary to fulfill the purchase contract. We only save the data legally and technically necessary to fulfill the contract. The legal basis for processing this data is Article 6 (1) lit. a GDPR (obtaining consent before you are able to finalize the order) and Art. 6 para. 1 lit. b. GDPR (fulfillment of a contract). Furthermore, due to commercial- and tax-related laws we are obligated to store the invoice data if your purchase for a period of ten years. The legal basis here is Article 6 para. 1 lit. c GDPR.
After a successful order, you will receive an order confirmation by email. This email will be send via Mailjet (see Data Processors) and contains your email address, your name, the delivery and invoice address of your order and the line items of your order. The legal basis for transmitting this data is Article 6 (1) lit. a GDPR (obtaining consent) and Art. 6 para. 1 lit. b. GDPR (fulfillment of a contract).
If you choose to pay with PayPal Plus (PayPal, SEPA direct debit, Credit Card), it is necessary to submit some of your personal information to PayPal (see Data Processors). The transmitted data contains your email address, your name, your delivery address and the line items of your order. The legal basis for transmitting this data is Article 6 (1) lit. a GDPR (obtaining consent) and Art. 6 para. 1 lit. b. GDPR (fulfillment of a contract). All PayPal transactions are subject to PayPal's own privacy policies.
We do not track our customers and therefore do not respond to Do Not Track (DNT) signals.
If your personal data is processed, you have the following rights. You can make use of your rights by contacting us with your request. Your rights are:
It currently takes roughly two to three weeks until orders are dispatched. Overseas shipments are also subject to additional delays once handed over for shipment - it often takes around five days until a shipment is loaded into a cargo aircraft. Please have patience if your shipment tracking doesn't change for a couple of days.
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