VR Optician

Privacy Policies

We appreciate your interest in our products. In order to make you feel safe and secure when using our shop, we take the protection and its confidential treatment of your personal data very serious.

Name and contact of responsible person

Markus Ast Am Sägewerk 1 85406 Zolling Phone: 08167/3150954 Email: ed.rekitporv@sukram

Collection and storage of personal data and the nature and purpose of their use

Visiting our website

During a purely informative usage of our website, your browser automatically transmits information to our CDN (Content Delivery Network). This is a technical necessity to serve the content you are requesting. The transmitted data includes i.a. the IP address of your device, date and time of the request, URL of the visited page and content of the request. Our website is served through the CDN Netlify (see Data Processors).

Using our contact form / contacting us by email

If you'd like to contact us using our contact form or by directly sending us an email, it is required that you provide us your email address, so that we are able to respond to your inquiry. Further provided contact details and the content of your message will be stored for answering/handling your inquiry and for possible follow-up questions.

The form input of our contact form will be sent to Netlify (see Data Processors). Both directly email send emails and the contact form submissions received by Netlify will be send to our email mailbox, which is hosted by Google (see Data Processors).

The legal basis for processing in order to safeguard our legitimate interests is Article 6 (1) lit. f GDPR and for the usage of our contact form Article 6 (1) lit. a GDPR (obtaining consent). If the goal of the inquiry is to establish a contract the legal basis for processing is additionally Art. 6 para. 1 lit. b. GDPR (fulfillment of a contract).

Using our cart

Both when adding an article to our cart as well as completing the checkout form with your personal data, non of the data is send to our server. This data is solely stored within the so called local storage of your browser. That is, there are no Cookies used and no data is saved on our servers, at least as long the checkout is not completed (using the "pay now" button on the last confirmation step of the checkout).

When sending an order

When completing the checkout (using the "pay now" button on the last confirmation step) and thus sending your order to our server the following data, which is automatically send by your browser to our server (which is hosted by myLoc, see Data Processors), are saved in so called log files (until they are automatically erased on a regular basis).

  • ip address of your device
  • date and time of the request
  • url of the called site
  • content of your request
  • used browser and p.r.n. operating system

This data is processed, without being assigned to your person, for administrative purposes, such as optimizing the operation, stability and security of our website, as well as tracing possible errors that might occur. This is done within our legitimate interests as of Article 6 para. 1 lit. f GDPR.

In addition to this log data, we save the personal data of your order that is necessary to fulfill the purchase contract. We only save the data legally and technically necessary to fulfill the contract. The legal basis for processing this data is Article 6 (1) lit. a GDPR (obtaining consent before you are able to finalize the order) and Art. 6 para. 1 lit. b. GDPR (fulfillment of a contract). Furthermore, due to commercial- and tax-related laws we are obligated to store the invoice data if your purchase for a period of ten years. The legal basis here is Article 6 para. 1 lit. c GDPR.

After a successful order, you will receive an order confirmation by email. This email will be send via Mailjet (see Data Processors) and contains your email address, your name, the delivery and invoice address of your order and the line items of your order. The legal basis for transmitting this data is Article 6 (1) lit. a GDPR (obtaining consent) and Art. 6 para. 1 lit. b. GDPR (fulfillment of a contract).

When paying with PayPal Plus

If you choose to pay with PayPal Plus (PayPal, SEPA direct debit, Credit Card), it is necessary to submit some of your personal information to PayPal (see Data Processors). The transmitted data contains your email address, your name, your delivery address and the line items of your order. The legal basis for transmitting this data is Article 6 (1) lit. a GDPR (obtaining consent) and Art. 6 para. 1 lit. b. GDPR (fulfillment of a contract). All PayPal transactions are subject to PayPal's own privacy policies.

Cookies, Analyse-Tools, Social Media Plugins

We do not use Cookies, Analyse-Tools now Social Media Plugins.

Do Not Track

We do not track our customers and therefore do not respond to Do Not Track (DNT) signals.

Rights of data subjects

If your personal data is processed, you have the following rights. You can make use of your rights by contacting us with your request. Your rights are:

  • Right of access: You have, in accordance with Art. 15 GDPR, the right to obtain confirmations as to whether or not personal data concerning yourself is being processed, and also to access this personal data.
  • Right to Rectification: You have, in accordance with Art. 16 GDPR, the right to obtain the rectification of inaccurate personal data concerning your personal data.
  • Right to erasure: You have, in accordance with Art. 17 GDPR, the right to obtain the eareasure of your personal data, as long as the data is not required for the fulfillment of a legal obligations, because of reasons of the public interest or for claiming or defending legal entitlements.
  • Right to restriction of processing: If the requirements of Art. 18 GDPR are met, you have the right to obtain the restriction of processing of personal data concerning your person.
  • Right to data portability: You have, in accordance with Art. 20 GDPR, the right to receive your personal data (you previously provided) in a structured, commonly used and machine-readable format.
  • Right to object: You have the right, as long as the concerned personal data is processed based on legitimate interests as of Article 6 para. 1 lit. f GDPR and as long as the request is based on special circumstances, in accordance with Art. 21 GDPR, to object against the processing of your personal data.
  • Withdrawal: Is a processing of personal data based on an obtained consent, you have the right to withdraw your consent (if there are no other legitimate reasons the data is required to be stored/processed).
  • Right to lodge a complaint: Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority.

Data Processors

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