VR Optician

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When will my order ship?

Note: Current orders may be delayed by about one week due to a machine failure. We apologize for the inconvenience and thank you for your understanding!

The inserts are custom-build for each customer. While the manufacturing may vary from case to case, we usually dispatch within one week (you will get an email once your order is being dispatched). Due to customs, orders may take between 1 and 6 weeks to arrive (this is not within our control). That is, please be patient and allow up to 6 weeks until contacting us regarding your order status. Thanks

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